Does Work at Home for Contact Centers Really Work?

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Trending Strategies and Outcomes.

Remote working is exploding as a result of mobile technologies, with more than 50% of the US labor force working outside of their home office for at least a portion of their regular work schedule.

Astonishingly, 80% of contact centers utilize the work at home model in some capacity, for some very good reasons. How does your program stack up?

Join this webinar and get the latest on:
  • High impact returns for contact centers at home and how to get them (if you’re not already)
  • Best practices in engaging remote team members, and sustaining it
  • Running great virtual meetings
  • The top three most common pitfalls for support managers and how to avoid them
  • Live benchmarking – how does your performance stack up against your colleagues in the same and other industries? We’ll do live polls and send you the results.
Speaker:
Michele Rowan, President of Customer Contact Strategies

Moderator:
James Hilliard, GoToAssist Evangelist
President of Hilly Productions, Inc.

Request Free!