The Evolution of Chatbots

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For much of the six decades since John McCarthy coined the term artificial intelligence (AI) in 1955, most of us relegated the technology to the world of science fiction. Today, what seemed far-fetched and futuristic as recently as a decade ago is starting to have a dramatic impact on our daily lives. Where Google Assistant, Amazon’s Alexa, and Apple’s Siri show understanding of human language and can use voice commands to interact with consumers, enterprise-grade virtual IT partners with human-like conversational abilities are poised to reshape our work lives. Download this infographic to learn:

  • What AI is and it’s history
  • Where you can find AI working today
  • How AI can be used as a virtual IT help desk agent

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