Forbes Insights: The State of IT Service Management 2017

Mature service management capabilities can help every part of a digital business become more efficient and productive—from IT to lines of business. Read the Forbes Insights report to learn about strategies to:

  • Make better use of IT resources through cloud and automation
  • Redirect budget from maintenance and management to innovation
  • Deliver faster, more effective service for end users and customers
  • Give your digital enterprise the fast, effective support it needs to compete and win.

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