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Retailers and brands face a choice of global DTC ecommerce service providers. These companies may serve clients of different sizes and have varying scaling capabilities, provide differing levels of advisory services (or none at all), have varying degrees of on-the-ground presence and local expertise, and may localize websites in different ways, or to varying extents, across a number of metrics. Retailers and brands looking for a global DTC ecommerce provider can refer to this checklist of key questions to consider, including the basics of the service provider itself, whether it is profitable, the technology it uses, and the service levels it offers. |
