Healthcare Consumer Survey: The Impact of Online Reviews on Selecting Providers

Reputation.com set out to understand how consumers use the internet to look for healthcare services online, particularly when interacting with healthcare-related ratings and reviews.

Goal was to find answers to the following questions:
  • What are consumers and patients really looking for in online reviews?
  • What ratings and review factors are most important when choosing a doctor?
  • What sites are most used and trusted for this information?
Download this report to get key findings in detail.

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