Hospital Sisters Health System Simplifies Scheduling Process

Hospital Sisters Health System (HSHS) Medical Group is a faith-based health system with 15 hospitals across Illinois and Wisconsin. Their 2,300 providers serve a population of 2.6 million patients.

When HSHS implemented Epic as its practice management system, only existing patients could schedule appointments online through the patient portal. New patients had to contact the HSHS call center in order to schedule an appointment. 

To ramp up patient acquisition and keep existing patients loyal, HSHS needed a solution that simplified appointment scheduling for its entire community. HSHS chose DocASAP Online Appointment Scheduling to provide streamlined, convenient appointment scheduling across multiple digital channels.

Download this free case study to learn:

  • How HSHS simplified the online scheduling experience with streamlined visit reasons.
  • How an omnichannel approach to scheduling helps create a robust digital front door for HSHS.
  • Key results from improving patient access to care, such as increase patient acquisition and fewer no-shows.  

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