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To keep up with changing customer expectations (and keep customers coming back), grocers need to offer loyalty programs and promotions, stay competitive on pricing and support newer ways of shopping, such as buy-online-pickup-in-store (BOPIS). To ensure operations keep humming, you also need your technology systems to work together seamlessly when managing inventory and working with suppliers. All these concerns come together at the point of sale — your most critical consumer touchpoint. But when it comes to point-of-sale (POS) technology, many grocers utilize systems that aren’t adaptable to changing and growing needs. This playbook explores POS challenges and spotlights the features and tools most valuable in a new solution. The playbook dives into:
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