How Penn Medicine Meets the Demands of the Modern Patient Through Online Appointment Scheduling

Penn Medicine sought out a way to better connect their physicians to the modern patient. They also saw the immediate need to improve patient access and increase retention at their primary and specialty care physician group, Clinical Care Associates. 

Penn Medicine chose DocASAP to provide an online scheduling solution complementary to their existing myPennMedicine patient portal. DocASAP’s scheduling platform enabled Penn Medicine to draw in new patients, reach patients from diverse digital pathways (health plans or healthcare content sites), and manage intake for specialists or ancillary services.

Download this free case study to learn:

  • How digitizing Penn Medicine’s unique, sophisticated scheduling protocols enabled accurate patient navigation to specialty providers. 
  • How DocASAP’s multichannel scheduling capabilities widened access to care from a gated patient portal to several digital pathways consumers trust.  
  • How the operations team at Penn Medicine used scheduling insights to measure patient behavior, such as top visit reasons. 

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