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Southwest Medical Associates (SMA), part of Optum Care, is one of Nevada’s largest multi-specialty medical groups. In early 2021, SMA was approved to become a COVID-19 vaccine distribution center in Las Vegas. SMA partnered with Optum Digital Scheduling, then known as DocASAP. Optum provides appointment scheduling services to health care providers for primary care, specialty care and urgent care facilities, including scheduling on-behalf through call center agents. Download this case study to learn more:
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How Southwest Medical Associates rapidly launched COVID-19 vaccine scheduling
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Southwest Medical Associates (SMA), part of Optum Care, is one of Nevada’s largest multi-specialty medical groups. In early 2021, SMA was approved to become a COVID-19 vaccine distribution center in Las Vegas. SMA partnered with Optum Digital Scheduling, then known as DocASAP. Optum provides appointment scheduling services to health care providers for primary care, specialty care and urgent care facilities, including scheduling on-behalf through call center agents. Download this case study to learn more:
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