How to Build Member Trust Through Clarity, Confidence and Guidance

Join Zelis as we dive into our recent member research study conducted to understand member pain points in their healthcare experience and how to help solve for these through clarity, confidence, and guidance.

We will discuss:

  • Results from our member research study which included 1100 members and over 70 hours of focus groups
  • Thoughts on how to humanize the healthcare financial journey
  • Pinpoint specific moments of pain the member experiences in their healthcare financial journey
  • Learnings we can gleam from other industries outside of healthcare

Request Free!