Improving the Customer Experience: How Order-to-Cash Automation Unites Your Most Strategic Teams

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There’s no doubt about it: Efficient order-to-cash (O2C) processes are important to company success. Nonetheless, they can be a challenge to attain. As different teams pursue their own goals and self-interests — utilizing separate systems and applications in the process — what’s best for the organization as a whole is often put on the backburner.

Which is exactly why companies running Oracle® E-Business Suite need to rethink traditional O2C processes and focus on the strategic end-goal for all: an improved customer experience

In this eBook, you’ll explore how O2C automation not only improves efficiency, but the entire customer experience, by uniting your five most strategic teams:

  • Order Management & Sales
  • E-Commerce & Accounts Receivable
  • Logistics & Distribution

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