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With a growing number of blackouts that have disrupted the grid electricity supply in recent years, the need for alternative power sources continues to climb. Population growth and the rise of natural disasters have pushed more and more businesses to implement on-site power generation systems to ensure business continuity. Furthermore, with the 2020 global COVID-19 pandemic, the resilience of the power grid system and service infrastructure may be pushed to the brink. This white paper addresses the top 5 critical challenges field service operations face in the on-site power generation systems industry and how to solve them by leveraging a Field Service Management (FSM) solution to increase productivity and customer satisfaction. |
