Whether you’re trying to keep up with agile new competitors, looking to cut costs across your organization, or just needing to stay on top of increasing regulations, process improvement is your key to success. But what many organizations fail to realize is that process improvement is a process in itself, and whatever you want to achieve, it’s probably the one process you should try to perfect first. Reaching true process excellence is a journey, and every step you take will teach you something new — read this eBook for five key tips that everyone should know before getting started.