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Once on the fringes of healthcare delivery, telehealth’s ability to bridge patient access to care during challenging times has thrust virtual care onto center stage. An industry analysis by Trillian Health estimates that 38M people generated 96M telehealth visits during the first year of the Providers have thus adopted telehealth at a massive scale. This surge has shown the value of virtual visits — as well as revealed pain points in the provider experience. This research conducted on behalf of Optum by a Qualtrics, Inc. online research panel sought to understand physicians’ past, current, and predicted use of telehealth, as well as identify the benefits and barriers physicians encounter when using telehealth with their patients. Download this e-book to learn insights of the first annual Optum Provider Telehealth Use and Experience Survey:
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