Provider Telehealth Use and Experience Survey | Optum

Providers have adopted telehealth at a massive scale. This surge has shown the value of virtual visits — as well as revealed pain points in the provider experience.

We surveyed 250+ providers to understand physicians’ past, current, and predicted use of telehealth. Our research also identified the benefits and barriers physicians encounter when using telehealth with their patients. 

Download this free e-book to learn: 

  • How telehealth usage changed throughout the pandemic. 
  • The most common types of visits conducted using telehealth. 
  • The top benefits virtual visits offer patients — and the barriers keeping providers from adopting telehealth. 
  • How patients schedule virtual visits.

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