Provider Telehealth Use and Experience Survey | Optum

Once on the fringes of Healthcare delivery, telehealth’s ability to bridge patient access to care during challenging
times has thrust virtual care onto center stage. An industry analysis by Trillian Health estimates that 38M people
generated 96M telehealth visits during the first year of the COVID-19 pandemic.

Providers have adopted telehealth at a massive scale. This surge has shown the value of virtual visits — as well as revealed pain points in the provider experience.

We surveyed 250+ providers to understand physicians’ past, current, and predicted use of telehealth. Our Research also identified the benefits and barriers physicians encounter when using telehealth with their patients. 

Download this free e-book to learn: 

  • How telehealth usage changed throughout the pandemic. 
  • The most common types of visits conducted using telehealth. 
  • The top benefits virtual visits offer patients — and the barriers keeping providers from adopting telehealth. 
  • How patients schedule virtual visits.

Request Free!

Provider Telehealth Use and Experience Survey | Optum

Once on the fringes of Healthcare delivery, telehealth’s ability to bridge patient access to care during challenging
times has thrust virtual care onto center stage. An industry analysis by Trillian Health estimates that 38M people
generated 96M telehealth visits during the first year of the COVID-19 pandemic.

Providers have adopted telehealth at a massive scale. This surge has shown the value of virtual visits — as well as revealed pain points in the provider experience.

We surveyed 250+ providers to understand physicians’ past, current, and predicted use of telehealth. Our Research also identified the benefits and barriers physicians encounter when using telehealth with their patients. 

Download this free e-book to learn: 

  • How telehealth usage changed throughout the pandemic. 
  • The most common types of visits conducted using telehealth. 
  • The top benefits virtual visits offer patients — and the barriers keeping providers from adopting telehealth. 
  • How patients schedule virtual visits.

Request Free!