Provider Telehealth Use and Experience Survey | Optum

Providers have adopted telehealth at a massive scale. This surge has shown the value of virtual visits — as well as revealed pain points in the provider experience.

We partnered with Qualtrics to understand physicians’ past, current and predicted use of telehealth, plus identify physicians’ barriers and benefits of using telehealth with their patients. We are pleased to offer insights from Optum’s first “Provider Telehealth Use and Experience Survey.” 

Download this e-book to learn:

• A breakdown of provider telehealth usage throughout the pandemic. 
• Insights on how patients access telehealth and schedule virtual visits. 
• The telehealth features and frustrations providers say impact their virtual care experiences. 
• 6 technology enhancements providers say would improve telehealth.

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