Ponemon Institute is pleased to present Reducing Complexity in IT Infrastructure Monitoring: A Study of Global Organizations, conducted by Splunk. The purpose of this research is to determine the challenges companies face in troubleshooting and monitoring the cloud and on-
premises environments within their organizations. As shown in this study, there is a lack of visibility, especially into cloud services. As a result, finding problems is a challenge for organizations. Further, when there is a loss of service or downtime, it takes too much time to
identify the location of the problem, determine what needs to be done and fix the problem.