Service: The Missing Factor in HCM Software Satisfaction

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New research reveals 75% of HR decision makers report issues with their HCM software provider’s service.

Too many buyers are underestimating the importance of service when evaluating HCM software providers. According to a new study by Kelton Global, nearly 8 in 10 HR decision makers have regretted their purchase, and poor service is the #1 cause of buyer’s remorse. Read the full research results now, and learn what to look for in choosing a provider to ensure long-term success and satisfaction with your HR technology.

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