South Bend Clinic Expands Patient Access to Telemedicine

The South Bend Clinic, the largest multi-specialty healthcare group in Indiana.

When COVID-19 struck, only six of South Bend Clinic’s 150 providers were using its telemedicine platform. As patients began social distancing and the demand for virtual visits spiked, they had to rapidly scale their digital health offerings in order to support their community. 

They partnered with DocASAP to extend accurate, frictionless appointment scheduling to virtual care.

Within a month, South Bend Clinic saw increased patient acquisition:

• 27% of patients were booking appointments after hours.
• 45% of patients were booking appointments on their mobile phones.
• 24% of patients were brand-new to South Bend Clinic.

Download this free case study to learn how South Bend Clinic :

• Enabled 24/7 scheduling for virtual visits without adding staff. 
• Streamlined virtual visit scheduling and coordination with a single white-label solution.  
• Increased patient volume

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