South Bend Clinic Expands Patient Access to Telemedicine

The South Bend Clinic had steadily adopted digital health technologies such as telemedicine in order to improve the patient experience and gain market share. When COVID-19 struck, however, only six of South Bend Clinic’s 150 providers were using its telemedicine platform.

They soon needed to streamline virtual visit creation and coordination as telemedicine appointments increased from 3-4 visits per week to hundreds per day.

To address the surging demand for telemedicine and enhance patient access, South Bend Clinic partnered with DocASAP to extend accurate, frictionless appointment scheduling to DocIn, their telemedicine platform. 

Download this case study to learn:

  • South Bend Clinic’s approach to scaling telemedicine over a short period of time. 
  • How South Bend Clinic implemented DocASAP’s appointment scheduling technology on DocIn in only 5 days.
  • What positive changes in patient access to care providers experienced after implementing DocASAP.

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