South Bend Clinic Expands Patient Access to Telemedicine

The South Bend Clinic, the largest multi-specialty healthcare group in Indiana, had steadily adopted digital health technologies such as telemedicine in order 
to improve the patient experience and gain market share. 
When COVID-19 struck, however, only six of South Bend Clinic’s 150 providers were using its telemedicine platform.

South Bend Clinics needed to rapidly scale their digital health offerings and streamline virtual visit creation as telemedicine appointments increased from 3-4 visits per week to hundreds per day.

South Bend Clinic thus partnered with DocASAP to extend accurate, frictionless appointment scheduling to DocIn, their telemedicine platform. 

Download this free case study to learn:

• How South Bend Clinic automated provider scheduling rules for both in-person and virtual visits to ensure accurate scheduling
• How South Bend Clinic onboarded all 150 providers onto 24/7 online appointment scheduling in less than a week
• Key results South Bend Clinic achieved through seamless access to care, such as increase patient acquisition

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