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This ebook talks about how 2020 has seen spending habits become increasingly more cautious as people adjust to life during COVID-19. This means that the prospect of attracting new customers has become a major challenge for many businesses. As a result, many organizations have refocused their efforts on ensuring that their customer retention rates are as healthy as possible. Customer success teams know that customer retention is more important than ever before, but how do you achieve this goal if you are operating with fewer resources? One sure-fire way of doing so is with the help of Hybrid Automation. Touching on industry best-practices, applicable case studies and the invaluable human element in this dual-pronged approach to automation, this white paper will explore the multifaceted benefits that Hybrid Automation offers customer success teams seeking to survive today so that they can thrive tomorrow Download this ebook today! |
