Four Steps to Make Customers Love Your Contact Center
In a survey conducted by Accenture, 66% of people said they quit doing business with a company because of a negative experience. Customer service is a key competitive differentiator. No …
Data Storage Optimization Analytics
Corporations routinely maintain Petabytes of data in expensive, on-premise storage. No surprise, CIOs want to reduce storage costs by deleting or migrating stale or obsolete content. Standard storage management software …
