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artificial intelligence

Downloads / InfoTech / Research

eBook: Artificial Intelligence with the Human Touch – Blend AI with Human Agents to Improve Both Customer and Agent

Artificial intelligence (AI) can’t replicate the human touch, but it can ease your agents’ burden by handling many simple, repetitive requests.  A new Forrester Consulting paper offers a look at …

Downloads / InfoTech / Research

Why You Need a Data Science Platform. What Benefits You Can Gain.

Why – value of data science platform, built for modern data science Live demonstration – predictive to prescriptive, operationalize machine learning (ML) and multi-cloud deployment IBM data science client insights …

Downloads / InfoTech / Research

eBook: Blended AI for Customer Experience

Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand …

Downloads / InfoTech / Research

The Journey to AI: Change Your Approach to Data

Live Event Date: June 21, 2018 @ 11:00 a.m. ET / 8:00 a.m. PT To drive business value, organizations are increasingly seeking to generate meaningful insights from their data. Many …

InfoTech / Research / White Papers

Forrester Report: Artificial Intelligence with the Human Touch

Artificial intelligence (AI) can’t replicate the human touch, but it can ease your agents’ burden by handling many simple, repetitive requests.  A new Forrester Consulting paper offers a look at …

Downloads / Human Resources / Research

Re-Thinking HR: What Every CIO Needs to Know About Tomorrow’s Workforce

On-Demand Webinar In this new era where market share can be eroded overnight by a start-up with an innovative business model, speed and agility are critical. CIOs need to empower …

Downloads / InfoTech / Research

Learn How to Leverage Artificial Intelligence for Your Software Solutions

Live Date: December 1st, 2017 @ 2:00 p.m. ET / 11:00 a.m. PT Artificial Intelligence (AI) was once the ethereal dream of science fiction, but today we experience an ever-increasing …

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