EMA Radar for Workload Automation
Workload automation (WLA) allows an organization to visualize and execute end-to-end business processes. Workload automation continues to evolve to allow IT to move faster and integrate new technologies. WLA may …
In IT Security and Vulnerability Management, Aggressive Defense Wins
The continued barrage of high-profile data breaches confirms that security is vital to safeguarding the enterprise. Security solutions must shift from reactive to proactive. IT needs to get in front …
The Game Plan for Closing the SecOps Gap
The need for security, performance and regulatory compliance can put serious and often conflicting pressures on IT. Each of these challenges points to the importance of close collaboration between security …
How to Avoid the Five Most-Common IT Automation Pitfalls
Infrastructure and operations leaders have identified five common pitfalls in automation initiatives that should be avoided and can be averted through the use of some common best practices. Look beyond …
Service Desk Management and Automation
Service desks are now more accessible than ever, which increases the workload for the service desk staff but may not correlate with any increases in IT budget. And although more …
Survey Analysis: Hadoop Adoption Drivers and Challenges
A recent study by Gartner shows that investment in Hadoop adoption remains tentative in the face of sizable challenges around business value and skills. Despite substantial hype and reported successes …
Get Big Data into Production at the Speed of Business
When it comes to big data, adopting new technologies that accelerate time to market remains a struggle for many organizations. Despite clear potential, relatively few Hadoop projects have actually reached …
Managing Big Data Workflows for Dummies
Big data technologies are a disruptive force that is rapidly changing the competitive landscape of business in every industry. While most organizations are taking their time in making the transition, other …
Forrester Report: Five Key Initiatives to Wow Your Workforce with Your Service Desk
Each interaction between your employees and your service desk affects the reputation of the entire infrastructure and operations (I&O) team. To delight (or, as we like to say, wow) members …
How to Streamline Your Service Desk
Today’s service desks must evolve to stay relevant, users expect to request help from IT support in the same way they shop, bank, or update their profile status. In order …
