Turn More Callers Into Customers
Did you know that 74% of consumers say they are likely to choose another business after a poor phone experience? When the phone rings, are you building relationships or driving …
The ROI of Personal Connections
75% of businesses believe they’re customer-centric, but only 30% of consumers agree – a divide that can cost you business, alienate your customers, and have a very real impact on …
Supercharge Your Growth
Are you ready to supercharge growth for your business? In this stress-free guide, you’ll learn how a virtual receptionist solution like Ruby makes it easy for you to: Optimize your …
Securing Infrastructure Through Identity
Organizations are creating increasingly complex security schemes to help protect against attackers. VPN restrictions, password requirements, server keys, and other security measures are helping protect networks—and frustrating end-users. The temptation …
XDR for Dummies
In this ebook, you’ll learn how to explore the value of an XDR platform, experience better threat protection, and reduce complexities for your security team.
Protecting Against Ransomware: Zero Trust Security for a Modern Workforce
This eBook demonstrates how the Zero Trust platform can and will help defend an organization and its systems, whatever form the threat may present itself in. Primary, secondary, and tertiary …
Cybersecurity for Remote Workers
With roughly 50% now working outside the office — using tons of vulnerable devices — DNS-layer security is more important than ever to secure remote workers against malware, trojans, cryptomining, …
CIAM For Dummies
You’ve no doubt used customer identity and access management (CIAM) in your personal life as a customer of other businesses — whether you realized it or not. Perhaps you’ve logged …
Cloud Architecture Checklist
Cloud computing has substantially advanced the state of the art in technology. In many ways, it has simplified software architecture and practices, however, it has also complicated them. Successful cloud …
How to analyze and maximize customer retention
Customer Experience (CX) initiatives aim to maximize the value and positive experiences customers have with your product and services in order to reduce churn and increase retention. However, understanding all …
