The customer is king. That’s a given. Smart companies are adopting end-to-end technology solutions to propel their growth and ensure their sustainability. Forrester’s...
Read this complimentary copy of The Forrester Wave™: Lead-To-Revenue Management Platform Vendors, Q4 2016, and find out why Marketo was named a leader based on the strength...
The Case For Cloud Contact Centers Is Growing
Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses becoming increasingly...
The endpoint security market is continuously growing as many customers find endpoint security suites to be effective in tackling their top security concerns. However, the...
The ransomware crisis is growing exponentially, with more than 45% of businesses hit in the past year. Cybercriminals are rapidly evolving attack methodologies and issuing...
Many enterprise networking teams still struggle to shift away from their incumbent network infrastructure, even if it’s the right decision for the company. This Forrester...
Increasingly, brands are looking to differentiate based on an exceptional customer experience. The key to improving the customer experience is being able to effectively measure...
Read this Forrester report to learn how digital intelligence can help you combine insights from existing, new and emerging channels to drive timely, customer-obsessed decision-making....
According to a recent Total Economic Impact (TEI) study conducted by Forrester Consulting, FireEye Network Security customers can expect a 152% ROI with total benefits of...
To improve your customer engagement, you need to test and learn from every possible interaction. Forrester provides helpful steps and insights in their report, Optimize Customer...