Your Guide to Creating Impact Descriptions
Creating an effective job description is no easy feat. In fact, while 72% of managers believe they create effective job descriptions, only 36% of candidates agree. Not only that, but …
Why CX Is a Team Sport
And how your customer service team can drive business innovation It’s a tough question, but one that many organizations must consider… whose responsibility is the customer experience? Many support teams …
Delivering Secure, Remote Access for Uninterrupted Learning in K-12 and Higher Education
Modernize with Windows Server 2022 The cloud ready operating system that boosts on-premises investments with hybrid capabilities. Next Generation of Virtual Desktop Infrastructure Ensuring all students have equitable remote access …
The Ultimate Guide to Ransomware
You Can’t Defend What You Don’t Understand A proactive approach to ransomware prevention can significantly reduce the risk of infection. However, in the event of a ransomware attack, planning is …
The 2021 Working Americans’ State of Emotional Wellbeing Report
How well are you supporting your employees? Grokker Innovation Labs’ research sheds fresh light on the mental health and emotional wellbeing of today’s workers and reveals how people feel about …
Taking Care of Remote Employees: The Key to Business Success Beyond the Pandemic
Wellbeing for employees working here, there, & everywhere The writing is on the wall: remote working, in some capacity, is here to stay. While remote and hybrid work models deliver …
2021 Working Americans’ State of Physical Wellbeing Report
How are your employees really feeling? Grokker Innovation Labs’ research reveals that while workers report being generally satisfied with their physical wellbeing, they’re actually struggling more than they’re divulging. But as …
The Guide to Delivering a True Omnichannel Customer Experience
The concept of omnichannel CX has been watered down. It’s more than simply communicating with customers on every channel. True omnichannel support ensures seamless transitions and consistent experiences from one …
Cloud Security Comparison Guide
In 2021, securing your network is more challenging than ever — you need to secure users, devices, apps, and data at the point of access, working at the cloud edge …
Five Best Practices for Mitigating DDoS Attacks
Distributed denial-of-service (DDoS) attacks remain one of the most effective methods used by cybercriminals to cause significant financial, operational, and reputational damage to businesses worldwide. Though these attacks take different …
