What You Should Know About AI Technology
The core functionality of AI combined with machine learning and natural language processing can help IT help desks get back to work on the “bigger” stuff. Download this eBook to …
The Forrester Wave™: Machine Learning Data Catalogs, Q2 2018
Businesses across virtually every industry realize that the effective use of data is the key to many improvements in productivity, customer service, supply chains, product creation, and service delivery. A …
Gartner Market Guide for AIOps Platforms
AIOps platforms combine big data and machine learning functionality to support IT operations. I&O leaders should begin the deployment of such platforms to enhance performance monitoring now, but plan extension …
AI and Machine Learning in Your Organization
Fortunately (or not), there aren’t sentient robots yet, but the AI out there is already changing the way we work, play and communicate. As more and more data is generated, …
The Next Evolution of Chatbots
A lot has changed since chatbots first debuted. Today’s natural language processing and machine learning technologies have made artificial intelligence more human than ever. Is this the year you bring …
eBook: Five Tech Trends Redefining the Customer Experience
We asked analysts and industry leaders what customer engagement trends they thought were key for 2017 and beyond. From cutting-edge technologies such as IoT and bots to a new spin …
