Discover how AI can address the complexities of sizing to create better personalization, reduce returns, optimize operations and improve sustainability while driving efficient business growth and resiliency for apparel brands …
We looked into our crystal ball (and surveyed over 100 CX professionals) to predict what’s next in CX With 79% of CX professionals believing the role of customer service to …
Retail businesses have changed dramatically in the past year. Some retailers moved to online only, others began to provide additional services such as contactless purchase pickup or delivery, and still …
What does it mean to be a “retailer” today? What may have been standard just ten years ago, no longer holds true. In the past year, big box retailers were …
How will the results of the US election affect holiday spend on retail in 2021? Also, what are the top IoT trends, the challenges of the data created by the …
As big data becomes increasingly important in the home furnishings space, modernizing a business’s IT environment is no longer a way to get ahead—it’s a requirement to keep pace. To …
Retailers today confront challenges that are unprecedented in other industries. As a result, retailers must adapt to deliver on changing customer expectations. The blueprint for success starts with a technology …
Shopper’s mobile use in research and buying is exploding. Currently, eight in ten smartphone owners are smartphone shoppers. And by 2016, 85% of all digital shoppers will be mobile shoppers …
