The ROI of Personal Connections
75% of businesses believe they’re customer-centric, but only 30% of consumers agree – a divide that can cost you business, alienate your customers, and have a very real impact on …
Turn More Callers Into Customers
Did you know that 74% of consumers say they are likely to choose another business after a poor phone experience? When the phone rings, are you building relationships or driving …
Unlock the Value of SD-WAN: ROI and Beyond
SD-WAN is a transformational technology, but some vendors often pitch their solutions as a way to save money. Cost reduction is important to earning a return on investment (ROI), but …
The Big Procurement Debate: Why procurement struggles to deliver value beyond cost-reduction
The mandate for procurement organizations is clear – cost reduction alone no longer ensures success; creating value is equally important. How was Horizon Blue Cross Blue Shield able to achieve …
Unifying Procurement and Accounts Payable – A Two-Phased Approach
We all know that teamwork makes the dream work. And in the case of procurement and accounts payable (AP), this rings especially true. This IOFM white paper explores the negative …
10 Best Practices for Automating Appointment Management
How responsive are your patients to your appointment reminders? Today’s patients have come to expect that companies and organizations will communicate with them on the channel they prefer. But many …
The SIEM Buyer’s Guide
Download your complimentary copy to learn the limitations of a legacy SIEM solution, the use cases solved by an analytics-driven SIEM solution, and the ROI benefits of adopting a modern …
Unstructured Data Management – It’s a Boardroom Conversation
Nearly 90% of the world’s data is digital that was created within the past 24 months. Management of unstructured data has risen to the executive level in numerous companies. This …
The New Content Frontier
Customer are infinitely complex, but connecting with them doesn’t have to be. Because while your customers may be wildly different, they do all want one thing – meaningful and relevant …
Streamlining HR to Improve the Bottom Line
An Executive Guide to ROI Managing talent effectively is a priority for business leaders — so is doing it faster, better, more efficiently, and more affordably. Find out HR software …
