SANS 2021 Threat Hunting Survey

The Evolution of Threat Hunting For six years, SANS has conducted a Threat Hunting Survey to examine how cybersecurity professionals hunt inside their organizations to more...

Enterprise Development in the Cloud

In December 2013, Gigaom surveyed 408 IT professionals working in software development within enterprise IT organizations. Our survey participants answered 13 questions about...

4 Steps to Incredible Customer Service

Over the past several years, customer service has undergone a dramatic shift, taking an omni-channel approach, and providing service on every channel, everywhere. This shift...