AI Drives Support Productivity
The current approach to help desk support is frequently inefficient, costly, and frustrating for IT manager, support agents, and employees alike. IT help desks spend a considerate amount of time …
The current approach to help desk support is frequently inefficient, costly, and frustrating for IT manager, support agents, and employees alike. IT help desks spend a considerate amount of time …
Attend this Webinar to learn: How creating digital personas using IBM’s Watson fuels this type of digital interaction How to design virtual agents that have high customer service impact and …