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Downloads / InfoTech / Research

The Big Procurement Debate: Why procurement struggles to deliver value beyond cost-reduction

The mandate for procurement organizations is clear – cost reduction alone no longer ensures success; creating value is equally important. How was Horizon Blue Cross Blue Shield able to achieve …

Downloads / InfoTech / Research

IBM Garage: Speed of a Startup at the scale of an enterprise

In the Garage, you work side by side with IBM experts to create first-of-a-kind MVPs, experiment with emerging technologies and quickly learn from failures. In this webinar hear from Ed …

Downloads / InfoTech / Research

AI & The Future of Work Virtual Summit

Join WIRED editor-in-chief Nick Thompson to learn how the future of work is already taking shape, and how you can harness AI to help your teams recognize opportunities you may …

Downloads / InfoTech / Research

Reduce costs with AI for customer service in Banking, while meeting security and privacy regulations.

Did you know 44% of customers specifically seek assistance from a chatbot when making routine transfers? In response, banks are rapidly adopting AI, but there are privacy and security issues …

InfoTech / Research / White Papers

Three Ways AI for Customer Support Can Increase Revenue in Telecommunications

50% of customers are not receiving the experience they desire and 75% of employees’ days are spent on manual research. In response, call centers worldwide are rapidly adopting AI. Watch …

Downloads / InfoTech / Research

Watson Masterclass: Customer service & AI Episode 1: Why conversational AI?

Before making the decision to begin the Conversational AI journey, you must understand the drivers and approaches for building a conversational solution. This will help you to define your strategy.   This …

Downloads / InfoTech / Research

Solving the Data Management Challenge for Healthcare

With triple-digit growth, 3,000+ databases and over a petabyte of data, Molina Healthcare needed a way to accelerate data-driven innovation to keep pace with the business. Watch this webinar featuring …

Downloads / InfoTech / Research

The Power of Possibilities: Buy, Extend and Build On a True Cloud Platform

Gone is the binary choice of “buy versus build” that locked centers into frustrating limitations. Now, buyers can have the best of all worlds. Centers are no longer “call centers.” …

Downloads / InfoTech / Research

Database as a Service For Your Enterprise Cloud

On-Demand Webinar Many organizations are moving to a database as a service (DBaaS) model for managing and operating their databases because DBaaS model is efficient, agile, cost-effective and scalable. What …

Downloads / InfoTech / Research

Digital Workshop: Build your Business Case for AI

Join us to brainstorm your use case and build out your unique business case for AI. In this interactive, one-of-a-kind online workshop, IBM Watson experts will share examples of customer …

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