How Recognition Drives Employee Engagement
The Harvard Business Review has cited “recognition given for high performance” as the most impactful driver of employee engagement and The Aberdeen Group has found the No. 1 way best-in-class …
The Power of Stay Interviews for Engagement and Retention
Employee quits are at an all-time high. Meanwhile, Gallup tells us engagement hasn’t changed for 18 years. Yet despite these disturbing data points, employers continue to rely on engagement surveys …
The Dangers of Standing Still in the face of Digital Transformation: How Retail Banks Are Keeping Pace with Changing Times
Digital transformation has caused a shift in customer expectations. Customers no longer compare their experience with their latest banking interaction, but rather with their last good customer experience. By 2020, …
On-Demand Webinar: Next Steps for Filling Your Data Lake (Sponsored by Pentaho*)
With disparate data sources of data often numbering in the hundreds or thousands, hand coding to connect to each source is time-consuming and difficult to manage and maintain. Pentaho simplifies …
Expert Assist: An AI solution for selling insurance
To drive revenue, delight customers and contain costs, insurance sales teams need better access to the right data at the right time, not more hurdles. That’s why the IBM Watson …
Accelerating Business Transformation Through GDPR Compliance
In this Micro Focus roundtable, leading experts discuss how CISOs can prepare for these pivotal changes, from the need for security monitoring tools to the importance of liaising closely with …
Watson Expert Assist: An AI solution for selling insurance
Live Webinar Event: Watson Expert Assist: An AI solution for selling insurance Date: Tuesday, March 27, 2018 Time: 01:00 PM Eastern Daylight Time Duration: 1 hour Details: To drive revenue, …
How to Stay Relevant While Increasing Your Customer Footprint
Your customers trust you to keep them current and competitive, but are they maximizing their potential around the customer experience? You may be missing out on potential revenue streams in …
Innovate and Thrive: How to Compete in the API Economy
Available On-Demand In today’s hyper-competitive environment, lacking insights and responses to competitive threats can be fatal. As CIO, you can outpace competition and empower your organization to rapidly compose and …
Provide Better Customer Service With Zendesk
Zendesk Support helps you improve relationships with your customers & provide them with a seamless experience. Improve customer satisfaction, increase agent productivity, and scale your support operation. Watch the demo …
