Gartner Predicts 2018: CRM And Customer Experience
According to Gartner, “By 2020, the CRM application software market will overtake the data management market, thus becoming the largest of all software markets”. Learn how you can plan your …
Scale Your Business With Self-Service
Scale your customer service operations in smart ways, whether you’re moving upmarket or adding products and features. Customer support costs be reduced by 25% or more when proper knowledge management …
Provide Better Customer Service With Zendesk
Zendesk Support helps you improve relationships with your customers & provide them with a seamless experience. Improve customer satisfaction, increase agent productivity, and scale your support operation. Watch the demo …
Your Guide to Omnichannel Support
Today’s customers ask questions day and night & want answers immediately. How can you anticipate which channels a customer will need or want and determine whether these channels will be …
6 Tips for Building a Thriving Help Center
Customers have come to prefer solving their issues & answering their own questions. Customers only seek direct interactions when they unsuccessfully exhaust their self-service options. Build an all-in-one knowledge base, …
