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Featuring the 2017 Dimension Data Global Customer Experience (CX) Benchmarking Report, 20th Edition. You will learn the top trends from the five key areas of the study, from innovative strategies on operations and technology to self and assisted service solutions. Spanning over 80 countries and 14 vertical industries, the Dimension Data Global Customer Experience (CX) Benchmarking Report provides the most current information available to reinforce your strategic customer experience journey, regardless of your CX maturity. Speaker: Robert Allman, Group Senior Vice President, CX and Collaboration at Dimension Data |
