Thomas Holt is a community not-for-profit organization providing care and choice for older Australians, offering residential living, retirement living, and home care services. The company is facing competition from industry-disrupting companies who offer at-home services, like food delivery and entertainment. To meet the challenge head on, Thomas Holt placed technology at the heart of its strategy to gain a competitive advantage. Read this case study to learn how Thomas Holt implemented technology improvements that increase patient satisfaction, reduce administration, and allow the nurses to spend more time caring for residents.
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