CA Technologies commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) that enterprises may realize by deploying CA Application Performance Management (APM). The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of CA APM on their organizations.
To better understand the benefits, costs, and risks associated with CA APM, Forrester interviewed four individuals with experience using the CA APM platform. The four companies are from financial services, banking, and health insurance sectors. Each company provides services to businesses and consumers through online applications. Application performance has a direct impact on the quality of the customer experience.
