Users Happen: A Survival Guide – Tales of the Unbelievable

At small and midsize businesses, users of IT can be challenged by everyday phenomena – and even some paranormal ones. The problem is, users don’t always know how to respond. That’s where IT professionals can provide technology solutions that help users prepare for their inevitable – and peculiar – challenges.

This “survival guide” gives SMB IT managers a look at some not-so-commonly reported IT issues, and some suggestions on how to take on these very unreal challenges:
  • When objects take on a life of their own
  • What the aliens want
  • The interaction of user fact and fable

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