UX Design Trends That Improve CX

An 18% increase in data usage in the first week of the pandemic indicates how quickly people made the shift to doing more online. Businesses that didn’t have an online solution for their services had to start thinking about how to streamline their activities and improve their online experience for their customers.

In light of this challenge, digital strategists and UX designers had to solve these business challenges with new and innovative solutions that would ensure a great customer experience.

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