How Effective Training Management Can Help You Prevent Quality Issues

It’s not enough to have your quality standards on paper. You have to implement and integrate them into your daily operations and prove to regulators that your standards and policies work. “Effective training should be a fundamental part of a company’s quality management strategy as it can help prevent many quality problems from ever occurring,” said Hunter.

In a regulated environment, training is a means to minimize (if not avoid) human error, a common cause of deviations and nonconformances. It’s no wonder that various standards and regulations, such as the following, require training as an integral part of the quality management system.

  • FDA 21 CFR Part 211.25 for pharmaceutical companies
  • FDA 21 CFR Part 820.25 for medical device manufacturers
  • ISO 9000 2000 for general manufacturers and other businesses
  • ISO 13485 for medical device manufacturers

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A Road Map for Addressing Quality and Manufacturing Challenges in Life Sciences

This eBook dives deep into life science challenges and how leading organizations are approaching them. Specifically, it addresses:

  • How rising world populations and standards of living are increasing spending on healthcare.
  • Pressure of cGMP regulations from FDA and other regulatory bodies.
  • Organizations for approaching quality holistically rather than “as a department”.
  • Real-world examples of leading life science companies’ responses to regulation issues.
  • Benchmark data on how EQMS and MOM applications correlate to improvements in On-Tim Complete Shipments (OTCS), New Production Introduction (NPI), and Products in Compliance (PiC).
  • Recommended actions.

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SWIFT: Understanding the Costs and Savings

Payments and cash management have become complex, costly and cumbersome for corporations with multiple domestic and global banking partners. Today, most corporates still communicate with their banks point to point, dealing with each as a separate entit…

5 Tips for Getting Executive Backing for a New or Expanded EQMS

If you and your team are responsible for improving the efficiency and effectiveness of quality and compliance in your organization, sooner or later you are likely to face a challenge—getting the support of executives and other departments in either establishing or expanding an electronic quality management system (EQMS).

Most executives cite the high cost of adopting technology as the main reason they reject plans to buy software or expand system usage. There are many reasons for interdepartmental resistance to system adoption, but the most common is the lack of understanding of the value of quality.

This white paper is based on a MasterControl group discussion that explored the underlying factors behind executive and organizational opposition to an electronic quality system. The participants came from regulated companies that use MasterControl software.

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How Effective Training Management Can Help You Prevent Quality Issues

It’s not enough to have your quality standards on paper. You have to implement and integrate them into your daily operations and prove to regulators that your standards and policies work. “Effective training should be a fundamental part of a company’s quality management strategy as it can help prevent many quality problems from ever occurring,” said Hunter.

In a regulated environment, training is a means to minimize (if not avoid) human error, a common cause of deviations and nonconformances. It’s no wonder that various standards and regulations, such as the following, require training as an integral part of the quality management system.

  • FDA 21 CFR Part 211.25 for pharmaceutical companies
  • FDA 21 CFR Part 820.25 for medical device manufacturers
  • ISO 9000 2000 for general manufacturers and other businesses
  • ISO 13485 for medical device manufacturers

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8 dicas sobre a Experincia do Cliente para as empresas de Telecomunicaes

Se sim, então você precisa desenvolver uma forte estratégia de experiência do cliente! Além de melhorar a percepção de sua marca, há também uma ligação direta entre a gestão da experiência do cliente e os seus lucros anuais. Nós da Telecoms IQ, a comunidade dedicada às operadoras de telecomunicações, gostaríamos de compartilhar com você o nosso mais recente artigo sobre como envolver seus clientes. Seu nome é “Sem contrato, sem problemas”.

Os principais destaques incluem:

  • Como traçar um perfil exato de seus clientes para adequar a sua estratégia de experiência a eles
  • Identificar novas maneiras para que sua empresa se destaque frente aos concorrentes e gere mais receita
  • Descobrir como atender às demandas dos seus clientes para mantê-los fiéis ao seu negócio

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Prepare Your Organization to Capitalize on Predictive Analytics

Organizations see the potential of predictive analytics to change what they do and how they do it. Yet most organizations aren’t ready to benefit from the powerful capabilities of predictive analytics. They may have the technology, but most lack the organizational capacity.

Many organizations don’t fully understand the kinds of problems that analytics can help solve and they don’t know how to prioritize these problems. Worse, their organizational processes aren’t built to really make use of analytics—and make it a competitive advantage.

Download this report to learn more.

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