Cisco Collaboration Certifications Overview

Cisco recently announced changes to the existing voice and video certifications and detailed the new collaboration certification portfolio. This white paper provides an overview of the changes to Cisco certifications with respect to voice and video, ou…

Switching Operations

Switches play a vital role in moving data from one device to another. Specifically, switches greatly improve network performance, compared to hubs, by providing dedicated bandwidth to each end device, supporting full-duplex connectivity, utilizing the …

Web Intelligence to the Rescue

In this white paper, you’ll discover what SAP BusinessObjects and Web Intelligence can deliver. When it comes to accessing large amounts of data and then creating customized and sophisticated analytical reports, you’ll see why Web Intelligence is a wis…

Using SIPOC to Define ITIL Processes

This white paper describes a technique for defining processes called SIPOC (Suppliers, Inputs, Process, Outputs, and Customers). SIPOC provides a structured way to define the key elements of any process. SIPOC can be used as a means of defining any of the service management processes presented in ITIL® best practices. Furthermore, SIPOC can be used as the preliminary input into the more formal documentation of a process in one of many process design tools.

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Managing Hyper-V with PowerShell for the GUI-Bound Administrator

In this paper, we explore the basic usage of PowerShell in the pursuit of automating the management of Hyper-V deployments. This paper is targeted to IT professionals who have been “GUI-bound” to their management interfaces and have been working with or are embarking on the journey of Hyper-V administration. We’ll explore the usage of Hyper-V specific cmdlets with the intent of ultimately being able to include multiple cmdlets in a “script” to allow for pushing one button and accomplishing the combined actions of many multiple mouse clicks in the GUI. No more repetitive tasks!

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Network Forensics for Attack Mitigation

The network forensics market is set to dramatically expand as increasing numbers of organizations become the victims of malware attacks. Limiting the damage from these incursions, and avoiding potentially crippling losses, are key motivators for busine…

A Guide to Prospecting with Programmatic Advertising

It’s now much easier to find new customers through various channels in today’s real-time advertising ecosystem, as marketers are armed with new technology and innovation to help automate this process. The introduction of the ad exchange and programmatic buying – the automation of buying and selling online ads – has revolutionized the way marketers scale their companies for growth. Learn more about this and:

  • The modern marketer’s funnel of prospecting and retargeting
  • The programmatic opportunity and driving new conversions
  • How to measure the performance of your campaigns

Download the guide now!

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