Customer Experience Management in the Nordic Region
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5 Tips for Ensuring Strategic Alignment of Incentive Compensation Plans
To effectively align the behaviors of your sales force with your corporate strategy, the strategy needs to be embodied in your incentive compensation plans. Yet most companies find it challenging to achieve this strategic alignment because they are una…
#TopTips to Improving Your Social Media Customer Service
The world’s online footprint continues to expand at astonishing rates, leaving us with big shoes to fill when it comes to online customer service. This is especially true in the B2C sector, where, as Twitter recently published, tweets aimed …
The Definitive Guide to Outsourcing Mobile App Development
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Because being first in the market can create a strategic advantage, organizations need a strategy for optimizing their mobile app development program. For many it begins with the question — should we build an in-house team or look for an experienced partner to handle it for us?
Each has their merits, but outsourcing is becoming an increasingly attractive option for companies to avoid the challenges and delays that seem to plague in-house development teams. Download this white paper and learn how to: Define requirements, Choose a development partner, Develop a realistic timeline and more! |
How Orange Revolutionised Their Business Through Customer Insight & Analytics
Orange has transformed its business strategy into a data-driven, money-making enterprise. FACT.In this latest interview Geoffrey Zbinden, Vice President Big Data Analytics & Customer Base Management at Orange explains to us how they achieved this.&…
Gain Company-Wide Commitment to Digital Transformation
88% of respondents to a 2014 Accenture survey think that companies who don’t embrace digital will lose their competitive position and eventually face extinction.To save your company from this fate, find out how to gain company-wide commitment to …
The Definitive Guide to Outsourcing Mobile App Development
|
Because being first in the market can create a strategic advantage, organizations need a strategy for optimizing their mobile app development program. For many it begins with the question — should we build an in-house team or look for an experienced partner to handle it for us?
Each has their merits, but outsourcing is becoming an increasingly attractive option for companies to avoid the challenges and delays that seem to plague in-house development teams. Download this white paper and learn how to: Define requirements, Choose a development partner, Develop a realistic timeline and more! |
Responding to Digital Disruption: 6 Lessons Australian Government Organisations Can Learn from Westpac, New Zealand and Woolworths
It is no secret digital disruption is here to stay, transforming the way companies – both public and private – interact and engage with their customers.While disruption presents significant opportunities for the Australian public sector, the biggest ri…
Is Your Part Numbering Scheme Costing You Millions?
Manufacturers of complicated electronic products must manage, track and store hundred — if not thousands — of parts in their product development processes. And every time a new part is added to a company’s library, it can cost $15k in …
All PLM Clouds are Not Created Equal
While all men are created equal — the same can’t be said about all so-called cloud PLM solutions.In CIMdata’s newest analyst report, “All PLM Clouds Are Not Created Equal,” you’ll learn the important difference betwe…
