Customer Experience Management in the Nordic Region
Designed to help you set strategies, prepare for change management and benchmark your experience and success with other industries to improve your engagement with your customers.Request...
5 Tips for Ensuring Strategic Alignment of Incentive Compensation Plans
To effectively align the behaviors of your sales force with your corporate strategy, the strategy needs to be embodied in your incentive compensation plans. Yet most companies...
#TopTips to Improving Your Social Media Customer Service
The world’s online footprint continues to expand at astonishing rates, leaving us with big shoes to fill when it comes to online customer service. This is especially...
The Definitive Guide to Outsourcing Mobile App Development
Because being first in the market can create a strategic advantage, organizations need a strategy for optimizing their mobile app development program. For many it begins with...
How Orange Revolutionised Their Business Through Customer Insight & Analytics
Orange has transformed its business strategy into a data-driven, money-making enterprise. FACT.In this latest interview Geoffrey Zbinden, Vice President Big Data Analytics...
Gain Company-Wide Commitment to Digital Transformation
88% of respondents to a 2014 Accenture survey think that companies who don't embrace digital will lose their competitive position and eventually face extinction.To save your...
The Definitive Guide to Outsourcing Mobile App Development
Because being first in the market can create a strategic advantage, organizations need a strategy for optimizing their mobile app development program. For many it begins with...
Responding to Digital Disruption: 6 Lessons Australian Government Organisations Can Learn from Westpac, New Zealand and Woolworths
It is no secret digital disruption is here to stay, transforming the way companies - both public and private - interact and engage with their customers.While disruption presents...
Is Your Part Numbering Scheme Costing You Millions?
Manufacturers of complicated electronic products must manage, track and store hundred — if not thousands — of parts in their product development processes....
All PLM Clouds are Not Created Equal
While all men are created equal — the same can’t be said about all so-called cloud PLM solutions.In CIMdata’s newest analyst report, “All PLM Clouds...
