Increasing the success ratio of a marketing campaign run by the UK’s fourth largest supermarket by 150% and changing the way Brazil provide transportation services to...
The travel industry, like many others, has been disrupted by digital innovation. In this CX network whitepaper, we speak to Abigail Comber, Head of Customer, British Airways;...
Entel developed an omni-channel steering committee to align the priorities of different departments and achieve the #1 customer service ranking among Chilean telecoms operatorsTelefonica...
Learn the lingo and set your strategy using our latest eBook!Don’t let development doubts compromise your mobile app ambitions. Define your who, what, where and...
Entel desarrolló un comité directivo omnicanal para alinear los diferentes departamentos y alcanzar el puesto #1 en el ranking de atención al cliente...
Downloads from Apple store are constantly increasing, as well as downloads from Google Play and other stores from mobile operating systems. The reason for this is quite obvious....
“Gartner predicts that by 2020, 75% of businesses will transform to digital — or at least be preparing for the change." Unfortunately, only 30% of those attempts...
An advanced demand planning solution can synchronize your entire organization towards a common set of objectives, focused beyond optimizing the supply chain to becoming more...
Selecting the wrong ERP is the number one cause of implementation failure. Pair that fact with the ever growing list of ERP software options for process manufacturers, and...
Many small and large businesses use some form of merchandise tagging to manage their stores better. While RFID has been around for some time, many businesses are not fully...
