The Contact Center Selection Checklist

In this paper, the aim is to remove the clutter and help you understand what is critical to selecting a great contact center and turn this investment into a profit.This will cover:Contact Center basic requirementsProcess improvementsQualities of a grea…

The Contact Center Selection Checklist

In this paper, the aim is to remove the clutter and help you understand what is critical to selecting a great contact center and turn this investment into a profit.This will cover:Contact Center basic requirementsProcess improvementsQualities of a grea…

10 Mistakes to Avoid When Buying a Phone System

SMBs and established enterprises no longer want to be tied to legacy systems that are desk-bound and can’t move from one device to another. They want the ease of offering users intuitive dashboards and the convenience of high quality audio and video ca…

10 Questions About the Future of VoIP

VoIP sends voice data in the form of packets over the internet. These packets are intercepted by the recipient and then turned into analogue signals understood by conventional telephone systems. File transfers and video streams are also accommodated. These capabilities, in conjunction with voice calling, work to provide a complete ‘online’ communication experience.

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How to Choose the Right IP Phone for Your Business

With demand for this essential piece of office equipment growing rapidly, it is increasingly important for managers and CEOs to take a deep breath and carefully consider their options when making this important selection. Read our new white paper to le…

Phone Systems Prizefight: 8×8 vs. Avaya

These two phone system giants boast some of the top solutions for businesses available on the market. How do they match up 1-to-1, though? Our new infographic answers this question, comparing 8×8’s Virtual Office with Avaya’s Aura Platform. Discover wh…

Phone Systems Prizefight: 8×8 vs. Avaya

These two phone system giants boast some of the top solutions for businesses available on the market. How do they match up 1-to-1, though? Our new infographic answers this question, comparing 8×8’s Virtual Office with Avaya’s Aura Platform. Discover wh…

Phone Systems Prizefight: 8×8 vs. Avaya

These two phone system giants boast some of the top solutions for businesses available on the market. How do they match up 1-to-1, though? Our new infographic answers this question, comparing 8×8’s Virtual Office with Avaya’s Aura Platform. Discover wh…