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Two organizations implement nearly identical employee training initiatives. Company A quickly sees improved metrics & long-term financial results. Company B sees little change – and is back to square one a year later. Why? |
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Two organizations implement nearly identical employee training initiatives. Company A quickly sees improved metrics & long-term financial results. Company B sees little change – and is back to square one a year later. Why? |
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Human capital is an organization’s most valuable resource—and turnover is expensive not just in terms of sourcing, rehiring, and training costs, but also lost productivity. See how Employees, Managers, and Executives benefit from using a Unified Talent Management approach. |
When an employee announces she’s pregnant, her employer had better be aware of the federal pregnancy discrimination law, state maternity leave laws and the employee’s right to take leave under the federal Family and Medical Leave Act (FMLA)…
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Today’s executives don’t hold HR in very high esteem: according to Deloitte, “42 percent of business leaders believe their HR teams are underperforming or just getting by, compared to the 27 percent who rate HR as excellent or good when assessing HR and talent programs.” Learn how HR can become a strategic partner to the C-Suite. |
Use this special report, Overtime Labor Law, to review your overtime pay policy and double-check your FLSA exempt employees’ status. And if you’ve been notified that a DOL auditor is coming to inquire about possible wage-and-hour labor viol…
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In a perfect world, every employee is committed to your organization’s goals, is ready to go above and beyond in daily activities, and actively collaborates with other team members. Yet when it comes to employee engagement, there’s a big gap between perfect world scenarios—and the reality. |
Generally, if you’re looking to ramp up your company’s SEO program, you have three options. You can either take care of it in house, hire a consultant who will advise your current staff how to do it, or you can hire a full servic…
Phone-based customer support can be the differentiating factor between a SaaS company that makes it and one that doesn’t. This is because phone is the most preferred support channel, it is the most effective channel for solving complex support issues a…
Customer-centric companies are optimizing the customer experience by making phone interactions more personal, professional and effective. This has led to an increase in customer satisfaction, promotes a positive brand awareness and increases revenue fo…
