If a potential or current client is unable to reach a real person, or catches you at a bad moment, those poor experiences can damage trust. Having a real person answering your phone not only delivers a great experience for your callers, it creates a pe…
With the rapid growth of smartphone users, the mobile customer is relevant to every organization, in every vertical market, in every geography of the world. This chapter discusses what it means to offer mobile customer service for both businesses and c…
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With results like these, it’s no wonder that marketing automation has now amassed widespread interest across industries — in fact, 79% of top-performing companies have been using marketing automation for more than two years. (Gleanster)
So how do you join the ranks of this top percentile? Whether you’re just starting to research marketing automation or you’ve signed a contract and are wondering what to do next, this kit will walk you through a step-by-step guide to ramping up an automation platform and setting yourself up for optimal success. In five straightforward steps, you’ll learn how to:
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If a potential or current client is unable to reach a real person, or catches you at a bad moment, those poor experiences can damage trust. Having a real person answering your phone not only delivers a great experience for your callers, it creates a pe…
With the rapid growth of smartphone users, the mobile customer is relevant to every organization, in every vertical market, in every geography of the world. This chapter discusses what it means to offer mobile customer service for both businesses and c…
How do you make sense of the data from your hotline and incident management system and make it actionable? Read this report to see what we found when analyzing 867,000 intake reports from 2,300 organizations. Use our findings to evaluate your company’s…
Learn how Visual IVR empowers your customers and your agents while making traditional connectivity solutions like chat and click to call easier to engage and use.Key Discussion Points:How to quickly offer a personalized and connected customer experienc…
Learn how Visual IVR empowers your customers and your agents while making traditional connectivity solutions like chat and click to call easier to engage and use.Key Discussion Points:How to quickly offer a personalized and connected customer experienc…
Profitero monitors Amazon’s Best Sellers daily in the UK (more than 2.1 million products monitored). We release complimentary FastMovers reports on a monthly basis. Each of these reports features the FastMovers 100, the products with th…
Profitero monitors Amazon’s Best Sellers daily in the UK (more than 2.1 million products monitored). We release complimentary FastMovers reports on a monthly basis. Each of these reports features the FastMovers 100, the products with th…
